
My Pop retired this past week.
After a few decades in academia and a lot of hard work, he finished his career as the Commissioner of Higher Education in the state of Missouri.
After the State Senate and the Governor acknowledged him, I was asked to share a story about my Pop.
What came to mind, before anything, was when we ran with the bulls and how much this expierence taught me about business.
I was studying for a year in Spain and during the famous festival of San Fermin my Pop came to visit. The morning of the running event, Pop was dressed in true festival fashion: all white with a red bandanna. As we got to the starting gate, and our nerves began to shake, my Pop’s years of skills as an academician kicked in.
First, he began to network and ask people where they were from.
Next, he hit the research and asked who in the crowd had done this before.
Perhaps it was the fact that people were eager to talk and engage rather than think about being run over by a bull, or maybe it was Pop’s 40 plus years as a sociologist... Whatever it was, Pop connected with each person he encountered and he was able to open and close the conversation with speed until he found what he was looking for: a local with experience.
This local had run for the past four years and he shared his experiences and warned us that it was not the bulls we needed to worry about, but the stampede of people around us. If we put our hands out in front of us at the start, we would be fine.
And that’s just what we did when we heard the cannon fire and the people around us shouting “Toro! Toro!" Although people were freaking out and some were tripping on the cobble stone road, my Pop and I had our hands stretched out, as advised. The bulls got a bit too close for comfort, but together we made it safely to the bull ring.
What my Pop can teach us is that networking and research can be life-saving, and it doesn’t have to cost you an arm and a leg. There is a community of others who have already been where you are traveling.
It can be as simple as finding your audience, listening to the problems they are facing, and learning what services and products they are looking for.
I’m curious -- if you had unlimited dollars in research, what would you like to know about the audience and clients of your Pink Business? What does Pink Business mean to you?
Here's to your Pink Business,
Jason
Helping Small Business Owners who Want to Make a Difference and Need to Make a Profit.
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Comments
Fun Post!
By Megan Monique Harner on Tuesday, 08/03/2010 at 4:59 PMThanks for this metaphor. Loved hearing the story and result.
Keeping it Fun
By Jason Stein on Wednesday, 08/04/2010 at 2:02 PMMegan, I'm grateful you enjoyed it. I look forward to hearing about your entrepreneur ventures growing.
Helping Small Business Owners who Want to Make a Difference and Need to Make a Profit.
Together is Better
By Jason (not verified) on Tuesday, 08/03/2010 at 12:36 PM@Dana - Giving big gratitude that people like you are changing the face and heart of business. Together really is Better.
More Listening
By Dana Theus on Tuesday, 08/03/2010 at 8:28 AMI imagine a world of business with more listening where coworkers support, owners reflect, and clients become raving fans.
Jason, once more, well said. Clients only become raving fans when you solve THEIR problems and make THEIR lives easier, instead of focusing on yourself (with the appropriate self-care, of course!) Interestingly enough, that's true of people too, and thus applies to the employees, too. So, as you imply, the business owners must reflect on the listening to provide employees growth experiences and clients problems solved, all while taking care of themselves.
Pink Business is just Pink but applied to the challenges of business. We're inventing a new vocabulary! Yay! And thanks for starting the dialog.
Listening is the Key
By Jason (not verified) on Tuesday, 08/03/2010 at 8:22 AM@Dana & @Lissa - Yes listening is the key. I imagine a world of business with more listening where coworkers support, owners reflect, and clients become raving fans.
@Jennifer - Love the synergy. Being in academia, I've found the piece most helpful in business can be institutional assessments. What if all business owners (me included) had better tracking of what was working. The cross roads of evidence based and spirit driven.
Get out of your own way
By Lissa Rankin on Tuesday, 08/03/2010 at 6:34 AMGreat post Jason! Someone gave me very wise advice when I launched Owning Pink in April 2009. She said, "If you get out of your own way, Owning Pink will tell you what it wants to become." And I have. It has shifted form many times in ways I couldn't anticipate, and I continue to let the community evolve Owning Pink with me. Which is basically, as Dana says, listening...
Thanks for the guidance!
another timely post
By Jennifer Shelton on Tuesday, 08/03/2010 at 4:25 AMBut for a different reason this time! This isn't the "theme of the week" on FemCentral BUT I am preparing to launch FemCentral eCourses in a few months (I am currently going through the course proposals from potential instructors) and am working through the best way to market and launch the program. I am drawn to a more "pink" or Yin approach to marketing, and your post is the right information at just the right time. I am trained as an academic and can now see how I can use my training in launching my business!
Thanks as always, Jason, and a happy retirement to your Pop!
Blessings,
Well said
By Dana Theus on Tuesday, 08/03/2010 at 4:22 AMJason
You're absolutely right that the most important business skill - especially for entrepreneurs - is listening. This is a tried and true business technique but I think when you listen with compassion and true interest in the well-being of your customers/audience, you're adding that pink blush to business that our world needs so badly.